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Sarah Wilson  Videos
About Sarah

 

WOMEN AND DOGS
your primary market
Item# 200614-5TDV -
$25.00

Produced by: Tawzer Dog Videos
Copyright: 2009
Running time: 1 hr 30 min
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Using her Masters Thesis research and current data on female pet-related consumers, Sarah Wilson provides you with a unique window into what motivates your female customer base. Find out which approaches resonate and which fall flat. Women are the primary pet caretakers and consumers; everyone in the dog care/product business needs this practical information.

  • How men and women differ in their attachment to their pets
  • A woman's definition of "social support" and "friendship"
  • How those definitions impact the pet owning experience
  • Why talking about alpha and dominance can be barking up the wrong tree
  • The art of reframing information
  • How to reach women - regardless of what pet-related service/product you are selling.

DEALING WITH PEOPLE
getting the results you want
Item# 200614-4TDV -
$25.00

Produced by: Tawzer Dog Videos
Copyright: 2009
Running time: 1 hr 30 min
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All dog professionals need strong client communication skills. We tend to study canine behavior in great depth, while spending little or no time learning the many effective methods to communicate with the human end of the lead. Sarah Wilson's Masters work with Lesley University focuses on understanding the human/animal bond and how to facilitate behavior change...in the people.

This session focuses on:

  • Separation between personal and professional persona
  • Becoming "solution-focused" rather than "problem-focused"
  • How to reframe, redirect and resolve
  • Questioning for sensory-based rather than subjective, information
  • What makes some clients "easy" or "difficult"
  • Making client resistance work for you
  • Understanding your magic bullet: A.C.E. (acknowledge, compliment, educate)

For over twenty years, Sarah Wilson has taught people how to have fun while training their pets. Her television work includes PBS' Nature Why We Love Cats and Dogs, Comcast's Pets On Demand www.selectondemand.com/channei.php?cid=28 , New England Cable News Secret fife of Animals and Nick Jrs. A Pup Grows Up www.nickjr.com/shows/pup/index.jhtml
Her books on animal training and behavior include Dogology; My Smart Puppy; Good Owners, Great Dogs; Tails from the Barkside and Childproofing Your Dog. Sarah and her husband, fellow-trainer Brian Kilcommons, have written more than a dozen articles for Parade Magazine including two cover stories, Make that Tail Wag! & Adopt Me-Ow, which were nominated for the HSUS Genesis Award. Her print list includes The Oprah Magazine (most recently February, 2009), The Boston Globe, Philadelphia Inquirer, Cosmopolitan, Trends, W, New York Newsday, Parenting, Woman's Day, The Healthy Dog and Prevention Magazine and she is a regular contributor to WagReflex.com, Amazon's pet blog.
A sought after lecturer for pet owners and professionals alike, her credits include: Tufts University School of Veterinary Medicine, Groomer's Expo, Guiding Eyes for the Blind, Inc., Pet Sitters International, American Council for the Blind, International Association of Canine Professionals. She is on the Advisory Committee for the Animal Rescue League's Center for Shelter Animals located in Boston. Sarah resides in Auburn, NH and can be contacted at: MySmartPuppy@aol.com  or cell: 914-755-8868

running time: 5 hr. 15 min.
copyright: 2001
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Learn new terms, new ways of thinking about common problems. Case studies. Canine Behavior Conference, Novato, CA


NOTHING BUT THE FACTS, MA’AM
Item# 200285 - $25.00

running time: 2 hr. 35 min.
copyright: 2001
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Getting all the information from a client. This workshop is a nuts and bolts session about taking case histories as well as handling clients and difficult situations smoothly. Canine Behavior Conference, Novato, CA

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